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Welcome to our secured contact and customer support form.

Please use this form to contact SilkEarth for everything from product questions, order inquiries, support, website issues, suggestions, employment and more. To help us respond to you as quickly as possible, please select a contact subject that best matches your request. This will ensure the correct department receives your request. We look forward to serving you!

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Common Questions

Q.Does ShopNow ship to locations outside of the India ?
A. . Unfortunately at this time we only accept orders being billed and delivered to locations within the India.

Q. Does ShopNow accept Purchase Orders ?
A. Yes, we accept Purchase Orders as a form of payment from qualified businesses, organizations and educational institutions

Q. How do I return a product ?
A. First, review our return policy to ensure your return falls within our limitations. Then, login to your ShopNow account and goto your 'My Account' page to review your past orders. All orders that fall within our return policy limit will have an 'RMA Form' link next to it which will allow you to submit a return request.

Q. How do I find answers to specific product questions?
A. In most cases it is best to contact the manufacturer regarding product questions related to functionality or usage. Many manufacturers will have product FAQs and documents right on their websites that will answer most questions without the need to contact someone.

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